Our Staff

Don Knebel, HIS

Don Knebel, HIS

Hearing Instrument Specialist

I have worked in the hearing aid industry since 1975 for four different manufacturers, performing most of the steps in both manufacturing and service. Many of the jobs I performed were hands-on with the products. In 2008 I joined NewSound Hearing Centers as a provider. I am passionate about providing the best hearing possible for each patient. I particularly enjoy working with difficult fittings and tinnitus patients. I service and program all brands of hearing aids but prefer the quality and durability of the Audibel line.

I enjoy doing landscaping and yard work, mainly using native plants. In our area it is a constant battle to keep ahead of the deer, and native plants are less appealing to deer. I also enjoy woodworking. I do a lot of my work on the scroll saw but enjoy using a wide variety of tools. Another hobby I enjoy is grilling or cooking, using the herbs that I grow in most of the things I prepare.

Pat Contreras

Pat Contreras

Patient Services Coordinator

Hi! My is name is Pat Contreras, and I have lived in San Antonio all my life. I have three children and six grandchildren. I have worked for NewSound for two years, and it has been such a wonderful experience to be helping people. This has been the most rewarding career I have ever had, and I really enjoy it. I enjoy spending time with my family and getting together as much as we can, and especially taking care of my grandchildren.

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Customer Reviews

As always Don was very accommodating. Great service. Did a temporary fix on broken hearing aid while new one was on order.

Cynthia Simmons, on Google

Due to the pandemic, I had not been able to see Don Knebel at NewSound for over a year. But, as always, he courteously and professionally cleaned, tested and adjusted my hearing aids (and my ears) to the best they can be. Kudos to Mr. Knebel for his diligence, experience...

James Obenshain, on Google

Jamie was very helpful and thorough with getting my hearing aids back to Bluetooth after me purchasing a new iPhone. Pleasant voice!

Howard Dean, on Google

Don and his staff are always so helpful and have been for there for me and my hearing aid care for so many years.

Sandy Cotter, on Google

I took my mom for evaluation and hearing aid fitting! The staff are very personable and extremely professional! I believe my mom will benefit from their help and if she decides it’s not for her it won’t be because they didn’t take the time to make sure that she had...

Cindy Gray, on Google

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