Our Staff

John Mendiola

John Mendiola

Hearing Instrument Specialist

Hello! My name is John Mendiola, and I’ve had the privilege of working as a hearing instrument fitter since 2015. Every day, I’m reminded of the profound impact our sense of hearing has on our daily lives. Imagine not being able to hear the laughter of a loved one or the soft whispers of a child. For many, this is a reality. This is the reason why I believe that this profession isn’t just about fitting a hearing device. It’s about restoring connections, memories, and life’s simple joys. Each time I see someone’s eyes light up as they hear clearly again or the grateful smiles of family members who can once more share moments without shouting, I’m reminded of the difference I’m making. Every patient has a story, and becoming a part of their journey towards better hearing and, consequently, a better quality of life, has been nothing short of rewarding.

Outside of my profession, I’m blessed with a loving family. I’m the proud father of three remarkable boys, each unique in his own right, and I’m fortunate to share my life with an incredible wife, my rock and biggest supporter. Our little adventures that we create, especially our beach camping trips in our little travel trailer, are the highlights of our family time. The soothing sounds of the waves, the laughter of my boys, and the shared moments with my wife – these are the very sounds I strive to bring back into the lives of those I help every day.

Pat Contreras

Pat Contreras

Patient Services Coordinator

Hi! My is name is Pat Contreras, and I have lived in San Antonio all my life. I have three children and six grandchildren. I have worked for NewSound for two years, and it has been such a wonderful experience to be helping people. This has been the most rewarding career I have ever had, and I really enjoy it. I enjoy spending time with my family and getting together as much as we can, and especially taking care of my grandchildren.

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Customer Reviews

Best staff I’ve encountered in a while. Very helpful and worked with my needs . Very professional.

Isa Santos, on Google

Very professional, honest, and informative. Has patient best interest in mind.

Ricardo Coronado, on Google

I was pleasantly surprised to be offered free hearing screen. I was just attending an appointment for my Mom. Will return in future.

Kim Eodice, on Google
Susie Burns, on Google

Great experience in dealing with staff. Very professional in dealing with my 90 year old dad. Explaining in detail how to use hearing aids to my dad and me. Recommend them highly. Will return for next set next year. Thank you again John & Pat. Charles Young

CHARLES YOUNG, on Google

Very through. Kind.💜

Karen Gatison, on Google

Appointment was prompt and informative. I would recommend family and friends.

Susie DeLuna, on Google

My whole experience was top notch! The staff was amazing! I am a veteran and have had many hearing test done but this experience and professionalism was unlike any other.

Sebastian Jackson, on Google

Upon arrival staff was welcoming and friendly. Services were quick and thorough. The experience was satisfying and complete. Both pat and John, did a great job. Great experience.

Steven Bazany, on Google

They are very friendly, they explained everything as they were testing my husband and gave us the information we needed about hearing aids.

Tereca Martinez-Brockway, on Google

Very friendly and helpful!

Aden Hickey, on Google

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