Our Staff

Cassandra Garza, HIS

Cassandra Garza, HIS

Hearing Instrument Specialist

Cassandra has been working in this field since 2014. She attended the University of Texas at San Antonio. Cassandra enjoys educating her patients about hearing loss and the importance of taking care of their ears. She knows too many people suffering from hearing loss, so it gives her great pleasure helping people hear as well as they should.

“Here today… hear tomorrow!”

Pat Contreras

Pat Contreras

Patient Services Coordinator

Hi! My is name is Pat Contreras, and I have lived in San Antonio all my life. I have three children and six grandchildren. I have worked for NewSound for two years, and it has been such a wonderful experience to be helping people. This has been the most rewarding career I have ever had, and I really enjoy it. I enjoy spending time with my family and getting together as much as we can, and especially taking care of my grandchildren.

woman with ipad background

Customer Reviews

It was amazing to be able to hear clearly, since it had been a long while to hear properly.

Melinda Chapa, on Google

Exam was good…no waiting. The computer mic wasn’t working so need to come back for the word testing.

Marinell Myers, on Google

Attended as scheduled. Great staff.

Manuel Medina, on Google

I’m been very happy with hearing sound and thank you for taking care of my service. Steve L

Irene lozano, on Google

Very pleased with the overall experience. The front desk people were great. The tech was knowledgeable, and I learned more about hearing than I thought I would.

Jim Bell, on Google

Excellent testing

Mary Rose Garcia, on Google

Best staff I’ve encountered in a while. Very helpful and worked with my needs . Very professional.

Isa Santos, on Google

Very professional, honest, and informative. Has patient best interest in mind.

Ricardo Coronado, on Google

I was pleasantly surprised to be offered free hearing screen. I was just attending an appointment for my Mom. Will return in future.

Kim Eodice, on Google
Susie Burns, on Google

Great experience in dealing with staff. Very professional in dealing with my 90 year old dad. Explaining in detail how to use hearing aids to my dad and me. Recommend them highly. Will return for next set next year. Thank you again John & Pat. Charles Young

CHARLES YOUNG, on Google

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